{"id":1284,"date":"2024-10-17T20:26:27","date_gmt":"2024-10-17T18:26:27","guid":{"rendered":"https:\/\/molojo.eu\/?page_id=1284"},"modified":"2026-08-02T12:09:28","modified_gmt":"2026-08-02T10:09:28","slug":"regulamin","status":"publish","type":"page","link":"https:\/\/molojo.eu\/cs\/regulamin\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p class=\"has-text-align-center\">www.molojo.eu<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 1<\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Firma<\/h1>\n\n\n\n<p><strong>MOLOJO<\/strong>&nbsp;Azuquahe Ramirez Cordero<\/p>\n\n\n\n<p>DI\u010c (NIP): 6912540249 I\u010cO (REGON): 381895540<\/p>\n\n\n\n<p>E-mail: info@molojo.eu<\/p>\n\n\n\n<p>WhatsApp\/Tel: +48 510207305<\/p>\n\n\n\n<p>Adresa: Sienkiewicza 30\/2\n59-230 Prochowice, Polsko<\/p>\n\n\n\n<p>Podnikatel je zaps\u00e1n v \u017eivnostensk\u00e9m rejst\u0159\u00edku:&nbsp;<strong>\u00daST\u0158EDN\u00cd EVIDENCE A INFORMACE O HOSPOD\u00c1\u0158SK\u00c9 \u010cINNOSTI (CEIDG)<\/strong>&nbsp;veden\u00e9m&nbsp;<strong>MINISTREM FINANC\u00cd A HOSPOD\u00c1\u0158STV\u00cd POLSK\u00c9 REPUBLIKY.<\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>OBECN\u00c1 USTANOVEN\u00cd<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Internetov\u00fd obchod www.molojo.eu funguje za podm\u00ednek stanoven\u00fdch v t\u011bchto Obchodn\u00edch podm\u00ednk\u00e1ch.<\/li>\n\n\n\n<li>Obchodn\u00ed podm\u00ednky ur\u010duj\u00ed podm\u00ednky uzav\u00edr\u00e1n\u00ed a ukon\u010dov\u00e1n\u00ed Kupn\u00edch smluv na Produkty, postup p\u0159i reklamaci, a tak\u00e9 druhy a rozsah slu\u017eeb poskytovan\u00fdch elektronickou cestou Obchodem www.molojo.eu, pravidla poskytov\u00e1n\u00ed t\u011bchto slu\u017eeb a podm\u00ednky uzav\u00edr\u00e1n\u00ed a ukon\u010dov\u00e1n\u00ed smluv o poskytov\u00e1n\u00ed slu\u017eeb elektronickou cestou.<\/li>\n\n\n\n<li>Ka\u017ed\u00fd P\u0159\u00edjemce slu\u017eeb je od okam\u017eiku zah\u00e1jen\u00ed \u010dinnost\u00ed sm\u011b\u0159uj\u00edc\u00edch k vyu\u017e\u00edv\u00e1n\u00ed Elektronick\u00fdch slu\u017eeb Obchodu www.molojo.eu povinen dodr\u017eovat ustanoven\u00ed t\u011bchto Obchodn\u00edch podm\u00ednek.<\/li>\n\n\n\n<li>V z\u00e1le\u017eitostech neupraven\u00fdch t\u011bmito Obchodn\u00edmi podm\u00ednkami se pou\u017eij\u00ed p\u0159\u00edslu\u0161n\u00e1 ustanoven\u00ed polsk\u00e9ho pr\u00e1va, zejm\u00e9na:\n<ol class=\"wp-block-list\">\n<li>Z\u00e1kon o poskytov\u00e1n\u00ed slu\u017eeb elektronickou cestou ze dne 18. \u010dervence 2002,<\/li>\n\n\n\n<li>Z\u00e1kon o pr\u00e1vech spot\u0159ebitele ze dne 30. kv\u011btna 2014,<\/li>\n\n\n\n<li>Z\u00e1kon o mimosoudn\u00edm \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f ze dne 23. z\u00e1\u0159\u00ed 2016,<\/li>\n\n\n\n<li>Z\u00e1kon Ob\u010dansk\u00fd z\u00e1kon\u00edk ze dne 23. dubna 1964 a dal\u0161\u00ed p\u0159\u00edslu\u0161n\u00e9 pr\u00e1vn\u00ed p\u0159edpisy Polsk\u00e9 republiky.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 2<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>DEFINICE<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>OBJEDN\u00c1VKOV\u00dd FORMUL\u00c1\u0158<\/strong>&nbsp;\u2013 formul\u00e1\u0159 dostupn\u00fd na webov\u00fdch str\u00e1nk\u00e1ch www.molojo.eu umo\u017e\u0148uj\u00edc\u00ed pod\u00e1n\u00ed Objedn\u00e1vky.<\/li>\n\n\n\n<li><strong>Z\u00c1KAZN\u00cdK<\/strong>&nbsp;\u2013 P\u0159\u00edjemce slu\u017eeb, kter\u00fd m\u00e1 v \u00famyslu uzav\u0159\u00edt nebo uzav\u0159el Kupn\u00ed smlouvu s Prod\u00e1vaj\u00edc\u00edm.<\/li>\n\n\n\n<li><strong>SPOT\u0158EBITEL<\/strong>&nbsp;fyzick\u00e1 osoba, kter\u00e1 prov\u00e1d\u00ed s podnikatelem pr\u00e1vn\u00ed \u00fakon, kter\u00fd p\u0159\u00edmo nesouvis\u00ed s jej\u00ed podnikatelsk\u00e9 nebo profesn\u00ed \u010dinnost\u00ed.<\/li>\n\n\n\n<li><strong>PODNIKATEL&nbsp;<\/strong>\u2013 fyzick\u00e1 osoba, pr\u00e1vnick\u00e1 osoba nebo organiza\u010dn\u00ed slo\u017eka bez pr\u00e1vn\u00ed osobnosti, kter\u00e9 z\u00e1kon p\u0159izn\u00e1v\u00e1 pr\u00e1vn\u00ed zp\u016fsobilost, vykon\u00e1vaj\u00edc\u00ed vlastn\u00ed jm\u00e9nem hospod\u00e1\u0159skou nebo profesn\u00ed \u010dinnost.<\/li>\n\n\n\n<li><strong>PRODUKT<\/strong>&nbsp;\u2013 movit\u00e1 v\u011bc dostupn\u00e1 v Obchod\u011b, kter\u00e1 je p\u0159edm\u011btem Kupn\u00ed smlouvy mezi Z\u00e1kazn\u00edkem a Prod\u00e1vaj\u00edc\u00edm.<\/li>\n\n\n\n<li><strong>OBCHODN\u00cd PODM\u00cdNKY<\/strong>&nbsp;\u2013 tyto obchodn\u00ed podm\u00ednky Obchodu.<\/li>\n\n\n\n<li><strong>OBCHOD<\/strong>&nbsp;\u2013 internetov\u00fd obchod Poskytovatele slu\u017eeb p\u016fsob\u00edc\u00ed na adrese www.molojo.eu.<\/li>\n\n\n\n<li><strong>PROD\u00c1VAJ\u00cdC\u00cd<\/strong>,&nbsp;<strong>, POSKYTOVATEL SLU\u017dEB<\/strong>&nbsp;\u2013 <strong>MOLOJO<\/strong>&nbsp;Azuquahe Ramirez Cordero, DI\u010c: 6912540249, I\u010cO: 381895540, ul. Sienkiewicza 30\/2, 59-230 Prochowice, Polsko, E-mail: info@molojo.eu. Podnikatel zapsan\u00fd v&nbsp;<strong>\u00daST\u0158EDN\u00cd EVIDENCE A INFORMACE O HOSPOD\u00c1\u0158SK\u00c9 \u010cINNOSTI (CEIDG)<\/strong>&nbsp;veden\u00e9m&nbsp;<strong>MINISTREM FINANC\u00cd A HOSPOD\u00c1\u0158STV\u00cd POLSK\u00c9 REPUBLIKY.<\/strong><\/li>\n\n\n\n<li><strong>KUPN\u00cd SMLOUVA<\/strong>&nbsp;\u2013 Kupn\u00ed smlouva na Produkt uzav\u0159en\u00e1 mezi Z\u00e1kazn\u00edkem a Prod\u00e1vaj\u00edc\u00edm prost\u0159ednictv\u00edm Obchodu.<\/li>\n\n\n\n<li><strong>OBJEDN\u00c1VKA<\/strong>&nbsp;\u2013 projeven\u00ed v\u016fle Z\u00e1kazn\u00edka p\u0159edstavuj\u00edc\u00ed nab\u00eddku na uzav\u0159en\u00ed Kupn\u00ed smlouvy na Produkt s Prod\u00e1vaj\u00edc\u00edm.<\/li>\n\n\n\n<li><strong>CENA&nbsp;<\/strong>\u2013 hodnota vyj\u00e1d\u0159en\u00e1 v pen\u011b\u017en\u00edch jednotk\u00e1ch, kterou je Z\u00e1kazn\u00edk povinen uhradit Prod\u00e1vaj\u00edc\u00edmu za Produkt.<br><\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 3<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>INFORMACE O PRODUKTECH A JEJICH OBJEDN\u00c1V\u00c1N\u00cd<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Obchod www.molojo.eu prov\u00e1d\u00ed prodej Produkt\u016f prost\u0159ednictv\u00edm s\u00edt\u011b Internet.<\/li>\n\n\n\n<li>Produkty nab\u00edzen\u00e9 v Obchod\u011b jsou nov\u00e9, v souladu se smlouvou a byly leg\u00e1ln\u011b uvedeny na trh.<\/li>\n\n\n\n<li>Informace uveden\u00e9 na webov\u00fdch str\u00e1nk\u00e1ch Obchodu nep\u0159edstavuj\u00ed nab\u00eddku ve smyslu pr\u00e1vn\u00edch p\u0159edpis\u016f. Z\u00e1kazn\u00edk pod\u00e1n\u00edm Objedn\u00e1vky pod\u00e1v\u00e1 nab\u00eddku na koupi ur\u010den\u00e9ho Produktu za podm\u00ednek uveden\u00fdch v jeho popisu.<\/li>\n\n\n\n<li>Cena Produktu zobrazen\u00e1 na webov\u00fdch str\u00e1nk\u00e1ch Obchodu je uvedena v polsk\u00fdch zlot\u00fdch (PLN) a obsahuje v\u0161echny slo\u017eky. Cena nezahrnuje n\u00e1klady na doru\u010den\u00ed.<\/li>\n\n\n\n<li>Objedn\u00e1vky lze pod\u00e1vat prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek pomoc\u00ed Objedn\u00e1vkov\u00e9ho formul\u00e1\u0159e (Obchod www.molojo.eu) \u2013 24 hodin denn\u011b po cel\u00fd rok.<\/li>\n\n\n\n<li>Podm\u00ednkou pro pod\u00e1n\u00ed Objedn\u00e1vky v Obchod\u011b Z\u00e1kazn\u00edkem je sezn\u00e1men\u00ed se s Obchodn\u00edmi podm\u00ednkami a jejich akceptace b\u011bhem pod\u00e1v\u00e1n\u00ed Objedn\u00e1vky.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 4<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>UZAV\u0158EN\u00cd KUPN\u00cd SMLOUVY<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pro uzav\u0159en\u00ed Kupn\u00ed smlouvy je nutn\u00e9 p\u0159edchoz\u00ed pod\u00e1n\u00ed Objedn\u00e1vky Z\u00e1kazn\u00edkem zp\u016fsobem zp\u0159\u00edstupn\u011bn\u00fdm Prod\u00e1vaj\u00edc\u00edm v souladu s \u00a7 3 odst. 5 a 6 Obchodn\u00edch podm\u00ednek.<\/li>\n\n\n\n<li>Po pod\u00e1n\u00ed Objedn\u00e1vky Prod\u00e1vaj\u00edc\u00ed neprodlen\u011b potvrd\u00ed jej\u00ed p\u0159ijet\u00ed.<\/li>\n\n\n\n<li>Potvrzen\u00ed p\u0159ijet\u00ed Objedn\u00e1vky podle odst. 2 tohoto paragrafu zavazuje Z\u00e1kazn\u00edka jeho Objedn\u00e1vkou. Potvrzen\u00ed p\u0159ijet\u00ed Objedn\u00e1vky prob\u00edh\u00e1 zasl\u00e1n\u00edm e-mailov\u00e9 zpr\u00e1vy.<\/li>\n\n\n\n<li>Potvrzen\u00ed p\u0159ijet\u00ed Objedn\u00e1vky obsahuje:\n<ol class=\"wp-block-list\">\n<li>potvrzen\u00ed v\u0161ech podstatn\u00fdch n\u00e1le\u017eitost\u00ed Objedn\u00e1vky,<\/li>\n\n\n\n<li>formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy,<\/li>\n\n\n\n<li>tyto Obchodn\u00ed podm\u00ednky obsahuj\u00edc\u00ed pou\u010den\u00ed o pr\u00e1vu na odstoupen\u00ed od smlouvy.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Okam\u017eikem doru\u010den\u00ed e-mailov\u00e9 zpr\u00e1vy Z\u00e1kazn\u00edkovi podle odst. 4 tohoto paragrafu doch\u00e1z\u00ed k uzav\u0159en\u00ed Kupn\u00ed smlouvy mezi Z\u00e1kazn\u00edkem a Prod\u00e1vaj\u00edc\u00edm.<\/li>\n\n\n\n<li>Ka\u017ed\u00e1 Kupn\u00ed smlouva bude potvrzena dokladem o koupi, kter\u00fd bude p\u0159ilo\u017een k Produktu.<\/li>\n\n\n\n<li>Pr\u00e1vo na odstoupen\u00ed od smlouvy uzav\u0159en\u00e9 na d\u00e1lku ve lh\u016ft\u011b 14 dn\u016f bez ud\u00e1n\u00ed d\u016fvodu p\u0159\u00edslu\u0161\u00ed Spot\u0159ebiteli a&nbsp;<strong>fyzick\u00e9 osob\u011b uzav\u00edraj\u00edc\u00ed smlouvu p\u0159\u00edmo souvisej\u00edc\u00ed s jej\u00ed podnikatelsk\u00e9 \u010dinnost\u00ed,<\/strong>pokud z obsahu t\u00e9to smlouvy vypl\u00fdv\u00e1, \u017ee pro tuto osobu nem\u00e1 profesion\u00e1ln\u00ed charakter.<br><\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 5<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>ZP\u016eSOBY PLATBY<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Prod\u00e1vaj\u00edc\u00ed nab\u00edz\u00ed n\u00e1sleduj\u00edc\u00ed zp\u016fsoby platby:\n<ol class=\"wp-block-list\">\n<li>platba b\u011b\u017en\u00fdm bankovn\u00edm p\u0159evodem na bankovn\u00ed \u00fa\u010det Prod\u00e1vaj\u00edc\u00edho,<\/li>\n\n\n\n<li>platba prost\u0159ednictv\u00edm elektronick\u00e9ho platebn\u00edho syst\u00e9mu.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><strong>Platba kartou, BLIK, online p\u0159evod nebo bankovn\u00ed<\/strong>\u00a0p\u0159evod prost\u0159ednictv\u00edm extern\u00edho platebn\u00edho syst\u00e9mu\u00a0<strong>Planet Pay<\/strong>Planet Pay, provozovan\u00e9ho spole\u010dnost\u00ed Planet Pay Sp. z o.o. (v tomto p\u0159\u00edpad\u011b bude vy\u0159\u00edzen\u00ed objedn\u00e1vky zah\u00e1jeno po zasl\u00e1n\u00ed potvrzen\u00ed o p\u0159ijet\u00ed objedn\u00e1vky Z\u00e1kazn\u00edkovi a po obdr\u017een\u00ed informace o \u00fasp\u011b\u0161n\u00e9m dokon\u010den\u00ed platby). V na\u0161em obchod\u011b nab\u00edz\u00edme bezpe\u010dn\u00e9 a rychl\u00e9 platebn\u00ed metody. Podporujeme online platby p\u0159es platebn\u00ed br\u00e1nu\u00a0<strong>Planet Pay<\/strong>, v\u010detn\u011b plateb kartami,\u00a0<strong>BLIK<\/strong>a\u00a0<strong>Pay By Link realizovan\u00e9ho prost\u0159ednictv\u00edm ING Pay.<\/strong>.\u00a0<\/li>\n\n\n\n<li>V p\u0159\u00edpad\u011b platby prost\u0159ednictv\u00edm elektronick\u00e9ho platebn\u00edho syst\u00e9mu prov\u00e1d\u00ed Z\u00e1kazn\u00edk \u00fahradu p\u0159ed zah\u00e1jen\u00edm vy\u0159\u00edzen\u00ed Objedn\u00e1vky.<\/li>\n\n\n\n<li>Z\u00e1kazn\u00edk je povinen uhradit cenu z Kupn\u00ed smlouvy do 1 pracovn\u00edho dne od dne jej\u00edho uzav\u0159en\u00ed, pokud Kupn\u00ed smlouva nestanov\u00ed jinak.<\/li>\n\n\n\n<li>Produkt bude odesl\u00e1n a\u017e po jeho zaplacen\u00ed.<br><\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 6<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>N\u00c1KLADY, TERM\u00cdN A ZP\u016eSOBY DORU\u010cEN\u00cd PRODUKTU<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>N\u00e1klady na doru\u010den\u00ed Produktu, kter\u00e9 hrad\u00ed Z\u00e1kazn\u00edk, jsou stanoveny b\u011bhem procesu pod\u00e1v\u00e1n\u00ed Objedn\u00e1vky.<\/li>\n\n\n\n<li>Term\u00edn doru\u010den\u00ed Produktu se skl\u00e1d\u00e1 z doby kompletace Produktu a doby doru\u010den\u00ed p\u0159epravcem:\n<ol class=\"wp-block-list\">\n<li>doba kompletace Produkt\u016f \u010din\u00ed 1\u20132 pracovn\u00ed dny,<\/li>\n\n\n\n<li>doru\u010den\u00ed Produkt\u016f p\u0159epravcem prob\u00edh\u00e1 v term\u00ednu j\u00edm deklarovan\u00e9m, tj. 1\u20133 pracovn\u00ed dny od momentu pod\u00e1n\u00ed z\u00e1silky (doru\u010den\u00ed prob\u00edh\u00e1 v\u00fdhradn\u011b v pracovn\u00ed dny krom\u011b sobot, ned\u011bl\u00ed a sv\u00e1tk\u016f).<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Zakoupen\u00e9 v Obchod\u011b Produkty jsou odes\u00edl\u00e1ny v\u00fdhradn\u011b na \u00fazem\u00ed \u010cesk\u00e9 republiky prost\u0159ednictv\u00edm spole\u010dnosti Z\u00e1silkovna nebo kur\u00fdrn\u00ed slu\u017eby.<\/li>\n\n\n\n<li>N\u00e1klady na doru\u010den\u00ed: Celkov\u00e9 n\u00e1klady na doru\u010den\u00ed objedn\u00e1vky zjist\u00edte po p\u0159id\u00e1n\u00ed produkt\u016f do ko\u0161\u00edku a v\u00fdb\u011bru zp\u016fsobu doru\u010den\u00ed a platby \u2013 z\u00e1vis\u00ed na zvolen\u00e9 metod\u011b a hmotnosti\/rozm\u011brech objedn\u00e1vky.\n<ul class=\"wp-block-list\">\n<li><strong>Orienta\u010dn\u00ed cen\u00edk doru\u010den\u00ed:<\/strong><\/li>\n\n\n\n<li>V\u00fddejn\u00ed m\u00edsto&nbsp;<strong>od 14,99 PLN do 14,99 PLN<\/strong>&nbsp;v\u010d. DPH.<\/li>\n\n\n\n<li>V\u00fddejn\u00ed boxy (Paczkomaty):&nbsp;<strong>od 14,99 PLN do 14,99 PLN<\/strong>&nbsp;v\u010d. DPH.<\/li>\n\n\n\n<li>Osobn\u00ed odb\u011br:&nbsp;<strong>0,00 PLN.<\/strong>.\u201d<br><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 7<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>REKLAMACE PRODUKTU<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Reklamace&nbsp;<\/strong><strong>z d\u016fvodu nesouladu Produktu se smlouvou.<\/strong>\n<ol class=\"wp-block-list\">\n<li>Z\u00e1klad a rozsah odpov\u011bdnosti Prod\u00e1vaj\u00edc\u00edho v\u016f\u010di Z\u00e1kazn\u00edkovi, kter\u00fd je Spot\u0159ebitelem, za nesoulad Produktu se smlouvou jsou stanoveny z\u00e1konem o pr\u00e1vech spot\u0159ebitele ze dne 30. kv\u011btna 2014.<\/li>\n\n\n\n<li>Z\u00e1klad a rozsah odpov\u011bdnosti Prod\u00e1vaj\u00edc\u00edho v\u016f\u010di Z\u00e1kazn\u00edkovi, kter\u00fd je Podnikatelem, z titulu z\u00e1ruky jsou stanoveny v Ob\u010dansk\u00e9m z\u00e1kon\u00edku.<strong><\/strong><\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 Spot\u0159ebiteli za nesoulad Produktu se smlouvou existuj\u00edc\u00ed v dob\u011b doru\u010den\u00ed a projevuj\u00edc\u00ed se do 2 let od tohoto okam\u017eiku.<\/li>\n\n\n\n<li>Ozn\u00e1men\u00ed o nesouladu Produktu se smlouvou a pod\u00e1n\u00ed p\u0159\u00edslu\u0161n\u00e9ho po\u017eadavku lze prov\u00e9st e-mailem na adresu: info@molojo.eu nebo p\u00edsemn\u011b na adresu: ul. Sienkiewicza 30\/2, 59-230 Prochowice, Polsko.&nbsp;<\/li>\n\n\n\n<li>V p\u00edsemn\u00e9 nebo elektronick\u00e9 zpr\u00e1v\u011b uve\u010fte co nejv\u00edce informac\u00ed a okolnost\u00ed t\u00fdkaj\u00edc\u00edch se p\u0159edm\u011btu reklamace, zejm\u00e9na druh a datum v\u00fdskytu vady a kontaktn\u00ed \u00fadaje.<\/li>\n\n\n\n<li>Pro posouzen\u00ed reklamace je Spot\u0159ebitel povinen p\u0159edat Produkt Prod\u00e1vaj\u00edc\u00edmu a Prod\u00e1vaj\u00edc\u00ed je povinen jej p\u0159evz\u00edt na vlastn\u00ed n\u00e1klady.<\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed se vyj\u00e1d\u0159\u00ed k po\u017eadavku Z\u00e1kazn\u00edka neprodlenn\u011b, nejpozd\u011bji do 14 dn\u016f od momentu nahl\u00e1\u0161en\u00ed reklamace.<\/li>\n\n\n\n<li>Pokud Prod\u00e1vaj\u00edc\u00ed nerozhodne o reklamaci Spot\u0159ebitele do 14 dn\u016f, m\u00e1 se za to, \u017ee reklamaci uznal.<\/li>\n\n\n\n<li><strong>Postup p\u0159i reklamaci:<\/strong><br>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 Z\u00e1kazn\u00edkovi&nbsp;<strong>i, kter\u00fd je Spot\u0159ebitelem, a Z\u00e1kazn\u00edkovi, kter\u00fd je fyzickou osobou uzav\u00edraj\u00edc\u00ed smlouvu p\u0159\u00edmo souvisej\u00edc\u00ed s jeho podnikatelskou \u010dinnost\u00ed, pokud z obsahu t\u00e9to smlouvy vypl\u00fdv\u00e1, \u017ee se nejedn\u00e1 o smlouvu podnikatelsk\u00e9 povahy pro tuto osobu,<\/strong>za nesoulad zbo\u017e\u00ed se smlouvou za podm\u00ednek stanoven\u00fdch v Z\u00e1kon\u011b o pr\u00e1vech spot\u0159ebitel\u016f.<br>Reklamaci lze podat:<br>p\u00edsemn\u011b na adresu:&nbsp;<strong>MOLOJO Azuquahe Ramirez Cordero, ul. Sienkiewicza 30\/2, 59-230 Prochowice<\/strong>;<br>elektronicky na e-mail:&nbsp;<strong>info@molojo.eu<\/strong>.<br>Prod\u00e1vaj\u00edc\u00ed se k reklamaci vyj\u00e1d\u0159\u00ed nejpozd\u011bji do 14 dn\u016f.<\/li>\n\n\n\n<li>V souvislosti do opr\u00e1vn\u011bnou reklamac\u00ed Spot\u0159ebitele Prod\u00e1vaj\u00edc\u00ed podle okolnost\u00ed:<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>hrad\u00ed n\u00e1klady na opravu nebo v\u00fdm\u011bnu a op\u011btovn\u00e9 doru\u010den\u00ed Produktu Z\u00e1kazn\u00edkovi,<\/li>\n\n\n\n<li>sn\u00ed\u017e\u00ed cenu Produktu a vr\u00e1t\u00ed Spot\u0159ebiteli p\u0159\u00edslu\u0161nou \u010d\u00e1stku nejpozd\u011bji do 14 dn\u016f od obdr\u017een\u00ed prohl\u00e1\u0161en\u00ed o sn\u00ed\u017een\u00ed ceny,<\/li>\n\n\n\n<li>v p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy vr\u00e1t\u00ed Spot\u0159ebiteli cenu Produktu nejpozd\u011bji do 14 dn\u016f od obdr\u017een\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed nebo dokladu o jeho odesl\u00e1n\u00ed.<\/li>\n\n\n\n<li>Odpov\u011b\u010f na st\u00ed\u017enost je poskytnuta v pap\u00edrov\u00e9 podob\u011b nebo na jin\u00e9m trval\u00e9m nosi\u010di, nap\u0159. e-mailem nebo SMS zpr\u00e1vou.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 8<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>PR\u00c1VO NA ODSTOUPEN\u00cd OD SMLOUVY<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Spot\u0159ebitel, kter\u00fd uzav\u0159el smlouvu na d\u00e1lku, od n\u00ed m\u016f\u017ee odstoupit bez ud\u00e1n\u00ed d\u016fvodu pod\u00e1n\u00edm p\u0159\u00edslu\u0161n\u00e9ho prohl\u00e1\u0161en\u00ed ve lh\u016ft\u011b 14 dn\u016f.<\/li>\n\n\n\n<li>V p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy se Kupn\u00ed smlouva pova\u017euje za neuzav\u0159enou a Spot\u0159ebitel je povinen vr\u00e1tit Produkt Prod\u00e1vaj\u00edc\u00edmu neprodlen\u011b, nejpozd\u011bji do 14 dn\u016f od dne odstoupen\u00ed od smlouvy.<\/li>\n\n\n\n<li>Vr\u00e1cen\u00ed Produktu zas\u00edlejte na adresu: ul. Sienkiewicza 30\/2, 59-230 Prochowice, Polsko.<\/li>\n\n\n\n<li>Spot\u0159ebitel odpov\u00edd\u00e1 za sn\u00ed\u017een\u00ed hodnoty Produktu v d\u016fsledku nakl\u00e1d\u00e1n\u00ed s n\u00edm jin\u00fdm zp\u016fsobem, ne\u017e je nutn\u00e9 k sezn\u00e1men\u00ed se s povahou, vlastnostmi a funk\u010dnost\u00ed Produktu.<\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed Spot\u0159ebiteli platbu v\u010detn\u011b n\u00e1klad\u016f na doru\u010den\u00ed stejn\u00fdm zp\u016fsobem, jak\u00fd pou\u017eil Spot\u0159ebitel, a to nejpozd\u011bji do 14 dn\u016f od obdr\u017een\u00ed prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od Kupn\u00ed smlouvy.<\/li>\n\n\n\n<li>Pokud Spot\u0159ebitel zvolil jin\u00fd ne\u017e nejlevn\u011bj\u0161\u00ed b\u011b\u017en\u00fd zp\u016fsob doru\u010den\u00ed nab\u00edzen\u00fd Obchodem, nen\u00ed Prod\u00e1vaj\u00edc\u00ed povinen mu hradit dodate\u010dn\u00e9 n\u00e1klady.<\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee pozastavit vr\u00e1cen\u00ed platby do doby obdr\u017een\u00ed zbo\u017e\u00ed zp\u011bt nebo p\u0159edlo\u017een\u00ed dokladu o jeho odesl\u00e1n\u00ed.<\/li>\n\n\n\n<li>Spot\u0159ebitel odstupuj\u00edc\u00ed od Kupn\u00ed smlouvy nese pouze p\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed Produktu Prod\u00e1vaj\u00edc\u00edmu.<\/li>\n\n\n\n<li>Lh\u016fta 14 dn\u016f b\u011b\u017e\u00ed ode dne, kdy Spot\u0159ebitel (nebo j\u00edm ur\u010den\u00e1 t\u0159et\u00ed osoba jin\u00e1 ne\u017e dopravce) p\u0159evzal Produkt do dr\u017een\u00ed.<\/li>\n\n\n\n<li>Pr\u00e1vo na odstoupen\u00ed od smlouvy nevznik\u00e1 mimo jin\u00e9 u smluv, jejich\u017e p\u0159edm\u011btem je zbo\u017e\u00ed vyroben\u00e9 podle specifikac\u00ed Spot\u0159ebitele nebo p\u0159izp\u016fsoben\u00e9 jeho osobn\u00edm pot\u0159eb\u00e1m.<\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed i Z\u00e1kazn\u00edk maj\u00ed pr\u00e1vo odstoupit od Kupn\u00ed smlouvy, pokud druh\u00e1 strana nespln\u00ed svou povinnost v p\u0159esn\u011b stanoven\u00e9 lh\u016ft\u011b.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 9<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>DRUH A ROZSAH ELEKTRONICK\u00ddCH SLU\u017dEB<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Poskytovatel slu\u017eeb umo\u017e\u0148uje prost\u0159ednictv\u00edm Obchodu vyu\u017e\u00edv\u00e1n\u00ed Elektronick\u00e9 slu\u017eby, kterou je uzav\u00edr\u00e1n\u00ed Kupn\u00edch smluv na Produkt.<\/li>\n\n\n\n<li>Poskytov\u00e1n\u00ed Elektronick\u00e9 slu\u017eby prob\u00edh\u00e1 za podm\u00ednek stanoven\u00fdch v Obchodn\u00edch podm\u00ednk\u00e1ch.<\/li>\n\n\n\n<li>Poskytovatel slu\u017eeb m\u00e1 pr\u00e1vo um\u00eds\u0165ovat na webov\u00fdch str\u00e1nk\u00e1ch Obchodu reklamn\u00ed obsah.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 10<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>PODM\u00cdNKY POSKYTOV\u00c1N\u00cd A UZAV\u00cdR\u00c1N\u00cd SMULV O POSKYTOV\u00c1N\u00cd ELEKTRONICK\u00ddCH SLU\u017dEB<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Poskytov\u00e1n\u00ed Elektronick\u00e9 slu\u017eby podle \u00a7 9 odst. 1 Obchodn\u00edch podm\u00ednek je bezplatn\u00e9.<\/li>\n\n\n\n<li>Smlouva o poskytov\u00e1n\u00ed Elektronick\u00e9 slu\u017eby spo\u010d\u00edvaj\u00edc\u00ed v umo\u017en\u011bn\u00ed pod\u00e1n\u00ed Objedn\u00e1vky se uzav\u00edr\u00e1 na dobu ur\u010ditou a zanik\u00e1 okam\u017eikem pod\u00e1n\u00ed Objedn\u00e1vky nebo ukon\u010den\u00edm jej\u00edho pod\u00e1v\u00e1n\u00ed.<\/li>\n\n\n\n<li>Technick\u00e9 po\u017eadavky:\n<ol class=\"wp-block-list\">\n<li>po\u010d\u00edta\u010d (nebo mobiln\u00ed za\u0159\u00edzen\u00ed) s p\u0159\u00edstupem k internetu,<\/li>\n\n\n\n<li>p\u0159\u00edstup k e-mailov\u00e9 schr\u00e1nce,<\/li>\n\n\n\n<li>internetov\u00fd prohl\u00ed\u017ee\u010d,<\/li>\n\n\n\n<li>povolen\u00e9 soubory Cookies a JavaScript v prohl\u00ed\u017ee\u010di.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>P\u0159\u00edjemce slu\u017eeb je povinen vyu\u017e\u00edvat Obchod v souladu se z\u00e1konem a dobr\u00fdmi mravy.<\/li>\n\n\n\n<li>P\u0159\u00edjemce slu\u017eeb je povinen zad\u00e1vat pravdiv\u00e9 \u00fadaje.<\/li>\n\n\n\n<li>Je zak\u00e1z\u00e1no dod\u00e1vat obsah protipr\u00e1vn\u00edho charakteru.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 11<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>REKLAMACE SPOJEN\u00c9 S POSKYTOV\u00c1N\u00cdM ELEKTRONICK\u00ddCH SLU\u017dEB<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Reklamace spojen\u00e9 s poskytov\u00e1n\u00edm Elektronick\u00fdch slu\u017eeb lze zas\u00edlat e-mailem na adresu: info@molojo.eu.<\/li>\n\n\n\n<li>V e-mailu uvedete co nejv\u00edce informac\u00ed t\u00fdkaj\u00edc\u00edch se p\u0159edm\u011btu reklamace.<\/li>\n\n\n\n<li>Vy\u0159\u00edzen\u00ed reklamace prob\u011bhne neprodlen\u011b, nejpozd\u011bji do 14 dn\u016f od nahl\u00e1\u0161en\u00ed.<\/li>\n\n\n\n<li>Odpov\u011b\u010f bude zasl\u00e1na na e-mailovou adresu uvedenou v reklamaci.<br><br><\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u00a7 12<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Z\u00c1V\u011aRE\u010cN\u00c1 USTANOVEN\u00cd<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Smlouvy uzav\u00edran\u00e9 prost\u0159ednictv\u00edm Obchodu se uzav\u00edraj\u00ed v souladu s polsk\u00fdm pr\u00e1vem.<\/li>\n\n\n\n<li>V p\u0159\u00edpad\u011b nesouladu jak\u00e9koli \u010d\u00e1sti t\u011bchto Obchodn\u00edch podm\u00ednek s platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy se nam\u00edsto napaden\u00e9ho ustanoven\u00ed Obchodn\u00edch podm\u00ednek pou\u017eij\u00ed p\u0159\u00edslu\u0161n\u00e1 ustanoven\u00ed polsk\u00e9ho pr\u00e1va.<\/li>\n\n\n\n<li>Ve\u0161ker\u00e9 spory vypl\u00fdvaj\u00edc\u00ed z Kupn\u00edch smluv mezi Obchodem a Spot\u0159ebiteli budou \u0159e\u0161eny v prvn\u00ed \u0159ad\u011b cestou jedn\u00e1n\u00ed s c\u00edlem sm\u00edrn\u00e9ho vy\u0159e\u0161en\u00ed sporu, s p\u0159ihl\u00e9dnut\u00edm k z\u00e1konu o mimosoudn\u00edm \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f. Pokud by to v\u0161ak nebylo mo\u017en\u00e9 nebo by to bylo pro kteroukoli ze stran neuspokojiv\u00e9, budou spory \u0159e\u0161eny p\u0159\u00edslu\u0161n\u00fdm obecn\u00fdm soudem v souladu s bodem 4 tohoto odstavce.<\/li>\n\n\n\n<li>P\u0159\u00edpadn\u00e9 spory vznikl\u00e9 mezi Poskytovatelem slu\u017eeb a P\u0159\u00edjemcem slu\u017eeb (Z\u00e1kazn\u00edkem), kter\u00fd je z\u00e1rove\u0148 Spot\u0159ebitelem, podl\u00e9haj\u00ed p\u0159\u00edslu\u0161n\u00fdm soud\u016fm v souladu s ustanoven\u00edmi ob\u010dansk\u00e9ho soudn\u00edho \u0159\u00e1du ze dne 17. listopadu 1964.<\/li>\n\n\n\n<li>Z\u00e1kazn\u00edk, kter\u00fd je Spot\u0159ebitelem, m\u00e1 rovn\u011b\u017e pr\u00e1vo vyu\u017e\u00edt mimosoudn\u00ed zp\u016fsoby \u0159e\u0161en\u00ed spor\u016f, zejm\u00e9na pod\u00e1n\u00edm \u017e\u00e1dosti o zah\u00e1jen\u00ed mediace nebo \u017e\u00e1dosti o projedn\u00e1n\u00ed v\u011bci rozhod\u010d\u00edm soudem po ukon\u010den\u00ed reklama\u010dn\u00edho \u0159\u00edzen\u00ed (\u017e\u00e1dost lze st\u00e1hnout na webov\u00fdch str\u00e1nk\u00e1ch&nbsp;<a href=\"http:\/\/www.uokik.gov.pl\/download.php?plik=6223)\">http:\/\/www.uokik.gov.pl\/download.php?plik=6223)<\/a>. Seznam St\u00e1l\u00fdch spot\u0159ebitelsk\u00fdch rozhod\u010d\u00edch soud\u016f p\u016fsob\u00edc\u00edch p\u0159i Vojvodsk\u00fdch inspektor\u00e1tech Obchodn\u00ed inspekce je k dispozici na webov\u00fdch str\u00e1nk\u00e1ch: http:\/\/www.uokik.gov.pl\/wazne_adresy.php#faq596. Spot\u0159ebitel m\u016f\u017ee vyu\u017e\u00edt tak\u00e9 bezplatnou pomoc okresn\u00edho (m\u011bstsk\u00e9ho) spot\u0159ebitelsk\u00e9ho ombudsmana nebo spole\u010densk\u00e9 organizace, do jej\u00edch\u017e statut\u00e1rn\u00edch \u00fakol\u016f pat\u0159\u00ed ochrana spot\u0159ebitel\u016f. Mimosoudn\u00ed vym\u00e1h\u00e1n\u00ed n\u00e1rok\u016f po ukon\u010den\u00ed reklama\u010dn\u00edho \u0159\u00edzen\u00ed je bezplatn\u00e9.<\/li>\n\n\n\n<li>Spot\u0159ebitel m\u016f\u017ee za \u00fa\u010delem sm\u00edrn\u00e9ho \u0159e\u0161en\u00ed sporu podat st\u00ed\u017enost zejm\u00e9na prost\u0159ednictv\u00edm internetov\u00e9 platformy ODR (Online Dispute Resolution), kter\u00e1 je k dispozici na adrese:&nbsp;<a href=\"http:\/\/ec.europa.eu\/consumers\/odr\">http:\/\/ec.europa.eu\/consumers\/odr<\/a>\/.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>www.molojo.eu \u00a7 1 Firma MOLOJO&nbsp;Azuquahe Ramirez Cordero NIP: 6912540249 REGON: 381895540 Adres e-mail: info@molojo.eu WhatsApp\/Tel: +48 510207305 Adres: 59-230 Prochowice 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